Frequently Asked Questions

Match the platform, account region, device compatibility and edition to your needs. A region-specific product is not automatically usable worldwide. Ask support before ordering if the activation requirements are unclear.

Checkout is priced in USD. Other currencies shown in the store are display estimates. Your bank or payment provider may convert the charge into your account currency and apply its own fees.

No. The catalog includes Digital Key, Account, Account Transfer, subscriptions and manual account top-ups. The product page identifies the delivery method; account products are not interchangeable with redeemable keys.

Delivery starts after payment has been confirmed and required checks have completed. Ready digital inventory may be delivered automatically. Manual services follow the delivery time shown for the product and may require order-specific information.

Sign in to the account used for the purchase and open My orders. Digital codes are available only after payment confirmation and assignment to your order. If the order is missing or still pending, send support your order number.

Use Ticket to open the support form, or use the official contact links. Include the order number and a clear description; do not send passwords, card numbers or unredeemed codes. See the Return and Refund Policy for review of faulty or undelivered products.